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The Two Greek Girls Order Policies

The Two Greek Girls
Order Policies

Below is our policies for placing orders and the process of ordering with The Two Greek Girls.

Image by Henry & Co.
The Two Greek Girls Bomboniere Icons

Orders can be placed online by email, on our Instagram through contacting us or on our Website.

All quotes can be customised according to your needs and quantities if you decide to directly contact us. 

Once payment is received the design process starts. We always suggest to order 5 to 10 extra Invitations and Bomboniere's.

For Ordering our Bomboniere's, Lambades or Christening Boxes you can choose to either purchase them through our Website in which the full amount will be required up front and we will contact you shortly after your order has been processed in order to discuss if any changes or customisation is required. The other option is to contact us directly via Instagram, our Email or on our Website. By taking this option we will be able to walk through any changes you would like, any customisations that you wish to make and any bespoke orders which would be at an extra charge as per discussed prior to the acceptance of the quote. By contacting us directly it also ensures that you only have to pay a 40% deposit up front in order to secure your position and allows us to begin the design and creation process, with the remaining balance to be paid prior to either the pick up or delivery of your items. You must let us know the specific quantity in which you are after. Please note the minimum is 20 for Bomboniere orders. Our aim is to provide a fully customised experience for our customers, it is our job to bring your vision to life. We have an open communication approach and encourage our customers to contact us to discuss options, orders or ideas. Our options are endless and we love creating new and exciting items.

For ordering any of our Stationery, Orders can be placed online by email, our website or our Instagram. All quotes can be customised according to your needs. Once payment is received the design process starts. The price on the invoice provided includes up to 3 rounds of minor edits after the initial design is presented to the client. Please revise your proofs carefully before submitting a request to edit the design. These edits can be any of the following:

1. Alterations in text styles (font, size and colour).

2. Format and edit text.

3. Reposition graphics.

Any further alterations you request after the 3 rounds of edits and/or changes beyond the scope of the design brief will incur extra charges at The Two Greek Girls charge of $50 per hour.

Once final sign off has been received, your stationery will be printed within 3-4 weeks. Allow extra time for premium finishes, however such timing will be communicated with out customers at all times. 

The Two Greek Girls specialises in two main printing methods - digital and fine print, and also digital design files if our print prices do not meet your budget. Fine printing methods include hot foil stamping & letterpress finishes. We offer a range of options to meet all needs and budgets including the most affordable, streamlined, and straightforward print and design method.

All existing designs can be customised in line with your expectations and needs. Prices will vary per design change.

Image by Henry & Co.

The Two Greek Girls
Timeline & Bookings

We recommend mailing your save the dates as soon as the venue and date are secured.

We suggest you allow your guests to respond four to six weeks prior to the wedding and eight or more if you are expecting travellers from afar.

Please allow production time of 3 - 4 weeks for non-personalized items and 3-6 weeks for personalized items.

We suggest establishing a wedding and stationery timeline and collection deadline date before placing your order(s). This ensures all details are taken care of in perfect timing.

How long in advance should I order my Save The Dates and send my Save The Dates?

Saves The Dates are not a must have item but a lot of people nowadays are choosing to offer these to their guests. As soon as you have booked your ceremony and reception, we recommend ordering the Save the Dates around 10 - 14 months out from the day. Preferably send out your Save The Dates 9 - 12 months out from the big day. This will allow plenty of time for any interstate and international guests to organise themselves and their travels if necessary. It will also allow you extra time to send out the main invitation. 

When should we order our Invitations?

You want to be sending out your Invitations out no longer than 3 - 4 months from your special day. Your caterers will more than likely want 3 - 4 weeks notice prior to confirm your numbers, thus giving your guests 8 - 10 weeks to RSVP. Having this information in your head, we would recommend ordering your Invitations no longer than 5 months out. This gives you at least 2 months to allow for ordering, designing and printing. 

We do recommend though booking and ordering Invitations 6 - 8 months prior to your special day as it will allow us time to bring your ideas and vision together and ensure you have them in a timely manner.

When should we send out our Invitations?

3 - 6 months before the date of your Wedding with an RSVP Deadline of 4 to 6 weeks. This will allow you plenty of time to follow up any guests that have not responded to you, advise all of your wedding suppliers of your final numbers before you complete the final payment and provides enough time to create any event stationery for the big day, such as place cards and thank you tags.

Image by Henry & Co.

Preparing Your Order in Detail

Below is a step by step guide of how we prepare your order, of course you will be provided updates and constantly kept in the loop during the process!

Step One:

Browse the collection and choose your template/suite or request a semi-custom design or digital design file.

Step Two:

Request a quote. Confirm the number of guests and the quantity of invitations and items required. Typically, you're looking at half of your wedding headcount once you take couples and families into account. Always ensure to order 5 to 10 extra of your quantities.

Step Three:

Enter your payment information and complete the check out process if processing on online or if you have contacted us directly we will send you the details for you to direct deposit the amount into the provided bank account.

You will receive a confirmation email for your order to verify all of your details.

Our payment confirms that you would like to go ahead. No refunds are accepted.

Step Four:

Customise your design and supply your wording and guest names!

Tell us the who, what, where, and when essentials, along with any additional details such as your dress code or venue details.

Establishing what information you would like to share with guests will help you determine what extra cards you will needed in your suite!

You will be sent a pdf proof to review and send back within one week. Once your proof is received, you can request up to three complimentary changes (three proofs), any further alterations you request after the 3 rounds of edits and/or changes beyond the scope of the design brief will incur extra charges at The Two Greek Girls charge of $50 per hour.

Your first proof will be emailed back within one week. Carefully double check for any errors including names and dates. It is the clients' responsibility to ensure all details are correct. Once proof has been approved to print, we at The Two Greek Girls are not responsible for any grammatical or spelling errors.

Step Five:

Once final approval is received, your order is sent to print.

Allow between 3 - 4 weeks for delivery, depending on print method and location.

Please allow more time for premium finishes such as foil and letterpress.

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